Instant digital delivery on all orders worldwide.
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All products sold on Penguin Keys are digital items delivered electronically. Once a digital code, key, or subscription has been delivered, it cannot be returned or exchanged. Due to security reasons, all completed purchases are considered final after delivery or activation.
Refunds may be considered in the following situations:
All refund requests must be submitted within a reasonable timeframe after purchase.
Refunds will not be provided for:
Customers are responsible for checking product details before completing their purchase.
To request assistance, please contact our support team with:
Our team will review your request and provide assistance as quickly as possible.
If you experience problems with your digital product, please contact us before attempting any further action. Our support team will work with you to verify the issue and provide a suitable resolution whenever possible.
Customers are encouraged to contact Penguin Keys support before submitting a payment dispute or chargeback. Unauthorized chargebacks may result in account restrictions and further investigation.
If you have questions regarding these Terms and Conditions, please contact us:
Penguin Keys LLC
Email: support@penguinkeys.com
Phone: +1 307 443 6100
Address:
30 N Gould St Ste N
Sheridan, WY 82801
USA
